Starting with care teams in Indiana
Pilot nurse navigation in Kreyòl with your Haitian patients.
You don’t need your instructions translated. You need someone who understands how your Haitian patients will hear them, and who follows through.
Scope, consent, and reporting are agreed before the first patient. Simple written agreement, no system integration.
How the pilot runs.
Four steps, from a first call to a closed outcome for each patient. Your treating professionals keep every clinical decision.
Request a pilot callA conversation about your patients
Tell us where Kreyòl-speaking patients get stuck between discharge and follow-up. We confirm whether the pilot fits, then agree on scope, capacity, consent, and any reporting.
A consented referral
Your team introduces a patient who agrees to navigation. A MedsenX registered nurse connects with them in Kreyòl within the window agreed with your team. Family joins only with the patient’s consent.
Navigation in Kreyòl
The nurse works from your instructions: teach-back, medication list, follow-up and interpreter requests. Navigators do not diagnose, prescribe, or change instructions. Clinical questions go back to your team.
A documented outcome
Each patient’s next step closes as completed, declined, or formally unresolved. With valid patient consent, your team receives a minimum-necessary completion report.
Why discharge teams care about this.
Numbers from public sources, so you can put the pilot in your own terms.
MedsenX makes no readmission claim. The pilot measures what it can show: patients referred, reached, and closed by outcome.
- $15,200
Average cost of a 30-day hospital readmission in the U.S., all payers, 2018.
AHRQ HCUP Statistical Brief 278- Up to 3%
of Medicare payments a hospital can lose for excess readmissions under the Hospital Readmissions Reduction Program.
CMS, Hospital Readmissions Reduction Program- Fewer than half
of limited-English patients could name the category of the medicines they were sent home with.
Karliner et al., Medical Care, 2012
Pick the moment where patients get stuck.
The pilot covers one or both MedsenX services. Both are RN-led navigation in Kreyòl, working from the instructions your team already gave.
The pilot at a glance.
A summary to share with your discharge, case management, or language services leads.
- Who it is for
- Hospitals, discharge teams, and clinics serving Haitian, Kreyòl-speaking patients. Starting in Indiana.
- Who does the work
- Francesca Prophete, RN, Co-founder and clinical lead: an Indiana-licensed registered nurse and native Kreyòl speaker. Capacity is confirmed to you in writing before the first referral.
- Services
- Post-discharge navigation, appointment preparation, or both.
- Agreed before the first patient
- Scope, capacity, consent, and any reporting.
- Cost
- A flat pilot fee set by scope on the first call: which service, how many referred patients, and what reporting you want. A typical proposed pilot covers around 30 enrolled patients over 90 days. Your organization sponsors the navigation. Patients your team refers are not charged for that navigation.
- Referrals
- Patients your team introduces who agree to navigation.
- What your team gets back
- One next step per patient, closed as completed, declined, or formally unresolved, with a minimum-necessary report when the patient consents.
- Clinical responsibility
- Stays with your treating professionals. Navigators do not diagnose, prescribe, or change instructions.
- Privacy and HIPAA
- We agree the right privacy arrangement with your compliance team before the first patient. Patient details move only by the secure method agreed with your team and with the patient’s consent, never through this website or email.
- Where we are
- MedsenX grew out of work Francesca has been doing informally in her church community: going over care instructions in Kreyòl and following up until the next step was done. The pilot brings that to care teams, starting with a small number of Indiana sites this quarter.
- Not included
- Emergency services.
Request a pilot call.
Tell us a little about your team. MedsenX will reply to set up a 15-minute call about where your Kreyòl-speaking patients get stuck and whether the pilot fits.
Sending this form does not start a pilot. That is agreed only after the call.
Outside Indiana? You are welcome to ask too.
Prefer to call? (317) 496-6871