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MedsenX
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Data use

Care data is not a product for sale.

MedsenX uses information to run the navigation service and report back with your consent, not to sell health information or publish patient stories.

Pilot version · October 22, 2026

01

Minimum necessary

We ask for, keep, and share only what the navigation episode needs: who you are, how to reach you, the instructions to go over, the next step, and its outcome. A care partner receives a report only with your consent and only the minimum necessary.

02

Operations and improvement

We may use information for scheduling calls, security, support, quality checks, and improving the service. When we look at patterns across patients, we remove identifiers where possible. Pilot results are reported in aggregate without naming patients.

03

What we will not do

  • We will not sell personal health information.
  • We will not publish feedback, notes, or care details without a separate consent.
  • We will not use care details for advertising.
  • We will not move patient details through this website or email.
04

Vendors, retention, and questions

Vendors processing data for MedsenX must have a defined purpose, limited access, and confidentiality terms. We keep information only as long as the navigation episode and our legal obligations require. For questions, email info@medsenx.com without medical details.